Right of revocation Returns and goods
Right of withdrawal
According to Art. 3 of Legislative Decree no. 185/99 on the protection of consumers in respect of distance contracts, the buyer, for any reason not satisfied with the purchase made, a right to terminate the contract of sale, without any penalty and without specifying the reason within a period of 10 working days from the day of receipt of goods.
The withdrawal must be exercised by sending, within the above expected to be valid, a written notice by email to firstname.lastname@example.org that the explicit intention to withdraw from the contract.
If the buyer exercises his right of withdrawal shall also provide at his own cost to return the goods undamaged and unused (in original packaging).
The refund will be made no later than the deadline of 10 working days by insured parcel postage paid at the premises of the supplier or the Via delle Rose 10/3 – Livergnano – 40065 Pianoro (Bologna).
N.B. Unless otherwise agreed, will not be withdrawn under any circumstances parcels cash or COD.
If the right of withdrawal has been exercised in accordance with these instructions, the supplier shall refund the sums paid to the buyer for the purchase of goods (excluding the costs of returning the goods, which are the responsibility of the purchaser and cases specified below) within 30 days.
Acceptance and Return
Products will be deemed accepted by the purchaser at the time of delivery. Except in the case when the buyer exercises his right of withdrawal under section above, such acceptance shall be presumed until the buyer informs the supplier as soon as possible and in any event no later than 10 (ten ) working days of receipt of goods, that the product has been delivered in terms of inoperability or otherwise defective.
Following this last communication, the manufacturer will, at its option, replace the defective products or refund the amount paid by the buyer for their purchase.
The supplier has the right to inspect the products when they return and to charge the purchaser all costs incurred by the supplier in case of a false declaration of inoperability or defective products returned.
Any returns must be made within 10 working days from the date of delivery of the goods to you.
Canceling an order
Because almost instantaneous processing of orders by the company, the cancellation of an order is not possible. If the product is no longer required, follow the return procedure described under “Return Policy”.
Payment Methods of DIEGO VENTURINO Wear
How can I pay for the goods?
DIEGO VENTURINO Wear allows you to pay by PayPal account.
How do I pay with PayPal?
If you choose to pay via PayPal after purchase you will be directed to a page on the PayPal site where you can enter your e-mail address and password of your PayPal account, or access to the procedure for creating a new one. After registration you can make payments via PayPal without having to Reinsert the data for subsequent purchases. By paying with PayPal the amount will be charged directly to your credit card (Visa, Visa Electron, Mastercard) or debit card (American Express) assigned to your account. PayPal will send you an email confirmation for each transaction made with this type of payment and the order amount will be charged on your PayPal account at the time of order.
Your pack shipment
DIEGO VENTURINO Wear sent all over Italy with Express Courier: the packages are usually shipped within 2-3 working days after receipt of payment and are shipped via SDA controlled signed.
Deliveries are made Monday through Friday, during normal business hours, excluding national holidays. Shipping charges include the cost of packaging and postage. We advise you to group your items in one order. We can not group two distinct orders placed separately, it will be applied to each of the shipping charges. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
There are no shipping costs if you oder from Italy. The shipping costs changes according to the state in which you are processing the order.
Boxes are amply sized and your items are well-protected.
Jurisdiction and applicable law
Any dispute relating to the application, implementation, and breach of contract of sale entered into “on-line” via the website www.diegoventurino.com is subject to Italian jurisdiction. These terms and conditions are governed by Italian law and reported, although not expressly provided herein, Legislative Decree no. No. And Legislative Decree 50/92. No. 185/99.
Court of jurisdiction
Any dispute arising in relation to contracts governed by these Terms and Conditions or who were in any way connected to them, will be referred to the Court of Bologna.